Terms of Service
Last updated: May 3, 2026
These Terms of Service (“Terms”) govern your access to and use of Driftmark Drafting Co, including our website, document drafting tools, digital products, generated documents, checkout flows, communications, and related services (collectively, the “Service”). Driftmark Drafting Co is operated by Driftmark Holdings, LLC, a Utah limited liability company (“Company,” “we,” “us,” or “our”).
By accessing or using the Service, submitting information through the Service, purchasing a document product, or downloading a generated document, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
1. Service Description
Driftmark Drafting Co provides AI-assisted and template-based document drafting tools for general informational, personal, business, consumer, and administrative use. Users submit information through guided prompts, review a preview where available, complete checkout, and receive a generated digital document.
Documents may include letters, notices, requests, complaints, dispute communications, and other written materials. The Service is designed to assist users in preparing structured written correspondence. It does not replace professional legal, financial, tax, credit, housing, employment, or other regulated advice.
2. No Legal Advice
Driftmark Drafting Co is not a law firm and does not provide legal advice. No attorney-client relationship is formed by your use of the Service, your purchase of any product, your receipt of any generated document, or any communication with us.
Documents generated through the Service are template-based, AI-assisted, and provided for general informational and drafting purposes only. We do not review your facts for legal sufficiency, do not determine whether a document is appropriate for your specific situation, and do not guarantee that any document will satisfy legal, procedural, contractual, regulatory, court, agency, landlord, creditor, employer, or third-party requirements.
You are solely responsible for reviewing, editing, verifying, and determining whether any generated document is accurate, complete, appropriate, and suitable for your intended use. If you need legal advice or have questions about your rights, obligations, deadlines, or legal strategy, you should consult a licensed attorney.
3. User Responsibilities
You are responsible for the accuracy, legality, completeness, and appropriateness of all information you submit to the Service. You agree not to submit false, misleading, unlawful, confidential, restricted, or unauthorized information.
You are responsible for reviewing all generated documents before using, sending, filing, mailing, uploading, or relying on them. You understand that AI-assisted and automated systems may produce errors, omissions, formatting issues, inaccurate language, incomplete provisions, or content that may not apply to your specific situation or jurisdiction.
You agree that you will not use the Service to create, send, or support fraudulent, deceptive, harassing, threatening, abusive, unlawful, defamatory, discriminatory, infringing, or otherwise improper communications.
4. Document Generation and Delivery
Documents are generated after successful payment confirmation unless otherwise stated. A preview, sample, or draft may be shown before payment. Previews may be watermarked, limited, incomplete, or otherwise restricted.
Final documents are delivered digitally and may be made available through a secure, time-limited download link. You are responsible for keeping download links, generated documents, and related emails secure. We may limit, expire, disable, or revoke access to download links for security, operational, fraud prevention, or policy reasons.
We do not guarantee uninterrupted access to any generated document. You should promptly download and securely store your document after purchase.
5. Payments and Taxes
All purchases are one-time payments unless expressly stated otherwise. Prices are displayed before checkout and may change at any time. Payment is required before final document generation, fulfillment, or delivery.
Payments are securely processed by third-party payment processors, including Stripe. We do not store full credit card numbers or sensitive payment authentication credentials on our own systems. Applicable taxes, processing fees, or other charges may be calculated and added at checkout where required.
You agree to provide accurate billing and payment information and represent that you are authorized to use the payment method submitted. We may refuse, cancel, or delay fulfillment of orders that appear fraudulent, unauthorized, incomplete, or in violation of these Terms.
6. Refunds, Chargebacks, and Disputes
Refunds are governed by our Refund Policy. Because documents are digital products that may be generated, customized, previewed, delivered, downloaded, or made available shortly after payment, refunds may be limited once generation or delivery has occurred.
If you believe there is an issue with your purchase, you agree to contact us at support@driftmarkdrafting.com so we can review the matter. We reserve the right to contest chargebacks, payment disputes, or reversals using transaction records, fulfillment records, document generation logs, download records, and related communications.
7. Data Retention
Generated document content, submitted form data, transaction records, download information, and associated purchase data may be stored for up to 12 months for customer access, fulfillment, audit, fraud prevention, support, chargeback defense, dispute resolution, and recordkeeping purposes.
After this period, document content may be permanently deleted, anonymized, or retained only where necessary for legal, tax, accounting, security, operational, compliance, or legitimate business purposes.
8. Acceptable Use
You agree not to use the Service to:
- Violate any applicable law, regulation, contract, or third-party right
- Create false, misleading, fraudulent, or deceptive documents
- Harass, threaten, abuse, defame, or impersonate any person or entity
- Submit information you do not have the right to provide
- Interfere with or disrupt the Service or related systems
- Attempt to access, scrape, copy, reverse engineer, or misuse our systems
- Use generated documents for unlawful, abusive, or harmful purposes
- Bypass payment, access controls, download restrictions, or security features
We may suspend, restrict, or terminate access to the Service, refuse fulfillment, or take other appropriate action if we believe a user has violated these Terms or used the Service improperly.
9. Intellectual Property and License
The Service, website, templates, designs, workflows, prompts, software, branding, text, graphics, layouts, systems, and other materials made available by Driftmark Drafting Co are owned by us or our licensors and are protected by intellectual property and other laws.
Subject to your compliance with these Terms and completion of any required payment, we grant you a limited, non-exclusive, non-transferable license to use the final generated document you purchase for your own personal, business, or internal use.
You may not copy, resell, redistribute, publicly post, reverse engineer, scrape, reproduce, or create competing products from our templates, website content, prompts, workflows, systems, or generated document formats except as expressly permitted by these Terms.
10. Third-Party Services and Links
The Service may rely on or link to third-party services, including payment processors, hosting providers, database providers, analytics tools, AI-assisted document generation providers, email delivery providers, SMS providers, affiliate networks, and third-party websites.
We are not responsible for the availability, accuracy, security, content, policies, practices, or performance of any third-party service or website. Your use of third-party services may be governed by their own terms and privacy policies.
11. Affiliate Links and Sponsored Recommendations
We may participate in affiliate, referral, sponsorship, or partner programs. This means we may receive commissions, referral fees, or other compensation when users click certain links or purchase products or services from third parties.
Affiliate relationships do not create any guarantee, warranty, or endorsement of a third-party product or service unless expressly stated. You are responsible for reviewing any third-party offer, terms, pricing, policies, and suitability before making a purchase or sharing information with a third party.
12. Email and SMS Communications
By providing your email address, you consent to receive transactional and service-related emails, including purchase confirmations, document delivery messages, support responses, account or order notices, abandoned checkout reminders where permitted, and policy updates.
If you provide a phone number and consent to receive text messages, we may send transactional, service-related, support-related, or account-related SMS messages. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase. You may opt out of text messages by following the instructions in the message, including by replying “STOP” where supported.
13. Privacy Policy
Our collection, use, storage, disclosure, and protection of information are described in our Privacy Policy. By using the Service, you acknowledge and agree that your information may be handled as described in the Privacy Policy.
14. Disclaimer of Warranties
The Service and all documents, previews, templates, content, tools, links, and materials are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability, reliability, and suitability for any particular legal, financial, business, personal, procedural, or jurisdiction-specific use.
We do not warrant that the Service will be uninterrupted, secure, error-free, free of harmful components, or that any generated document will achieve a particular result, satisfy any third party, comply with all applicable laws, or be accepted by any recipient, creditor, landlord, employer, agency, court, business, or other entity.
15. Limitation of Liability
To the maximum extent permitted by law, Driftmark Holdings, LLC, Driftmark Drafting Co, and their owners, members, managers, officers, employees, contractors, affiliates, service providers, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, legal consequences, financial losses, rejected documents, missed deadlines, or third-party actions arising out of or related to your use of the Service.
To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Service shall not exceed the amount you paid to us for the specific document or transaction giving rise to the claim.
16. Indemnification
You agree to defend, indemnify, and hold harmless Driftmark Holdings, LLC, Driftmark Drafting Co, and their owners, members, managers, officers, employees, contractors, affiliates, service providers, and agents from and against any claims, damages, liabilities, losses, costs, expenses, and fees, including reasonable attorneys’ fees, arising out of or related to your use of the Service, information you submit, documents you generate or send, your violation of these Terms, your violation of applicable law, or your violation of any third-party right.
17. Suspension and Termination
We may suspend, restrict, or terminate access to the Service at any time if we believe you have violated these Terms, created risk or potential liability, engaged in fraudulent or abusive conduct, violated applicable law, or used the Service in a manner that may harm us, other users, third parties, or the integrity of the Service.
18. Changes to the Service and Terms
We may modify, suspend, discontinue, or update any part of the Service at any time. We may also update these Terms from time to time. When we make material changes, we may update the “Last updated” date above and take additional steps to notify users where required by law.
Your continued use of the Service after updated Terms are posted means you accept the updated Terms.
19. Governing Law
These Terms are governed by the laws of the State of Utah, without regard to its conflict of law principles. Subject to any rights you may have under applicable law, you agree that any dispute arising out of or related to these Terms or the Service shall be brought in the state or federal courts located in Utah, and you consent to the jurisdiction and venue of those courts.
20. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be interpreted to the maximum extent permitted by law to reflect the original intent of the provision.
21. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and any additional terms presented at checkout or within the Service, constitute the entire agreement between you and Driftmark Holdings, LLC regarding your use of the Service.
22. Contact
For questions regarding these Terms, contact support@driftmarkdrafting.com.